The SCA Points of Pride

• Nationwide coverage (SCA Directory - PDF)
• Initial contact attempted with vehicle owner within 4 business hours
• 1 in 5 files has a same day inspection
• Most inspections within 24-72 hours
• Electronic estimate auditing for labor rates, part usage and repair methods
• Constant 'customer care' emphasis within organization to ensure policy holders have a professional claims experience

Service Overview

SCA is a claims management firm that has been a leading provider to the insurance industry for over three decades. This has been achieved through our vast experience-gained knowledge of the claims process, a willingness to consistently provide quality products, and an unsurpassed dedication to customer service. To this point, we believe that the vehicle owner's experience is paramount and deserves all possible attention and care. To satisfy this market need SCA has put considerable resources into the area of technology and communication. Through strong technology...